1. Q: Are you a factory or trading company? A:We are a factory with export license . 2. Q:Where is your factory located? How can I visit there? A:Our factory is located in Shenzhen City, Gunagdong Province, China . All our clients, from home or abroad, are warmly welcome to visit us! 3. Q: Can you do OEM? A: Yes, we can do OEM products. It's no problem. 4. Q:How can I get some samples? A:First, We are honored to offer you samples. New clients are expected to pay for the courier cost, the samples are free for you. Second,Regarding the courier cost: you can arrange a RPI (remote pick-up) service upon Fedex, UPS, DHL, TNT, etc. to have the samples collected; or inform us your DHL collection account. Then you can pay the freight direct to your local carrier company. 5. Q:How does your factory do regarding quality control? A:"Quality is priority? EGA people always attach great importance to quality controlling from the very beginning to the very end: 1).All raw material we used are environmental-friendly and non-toxic; 2).Skilful workers care every details in handling the producing and packing processes; 3).Quality Control Department specially responsible for quality checking in each process.